LearnershipRef: 2391062
Customer Service Agent – Learnership
Afrizan People Intelligence (PTY) LTD · Call Centre
Location
Cape Town, Western Cape
Work Arrangement
On-site
Compensation
Paid · Market Related
Min. Qualification
Recognised degree or diploma
About this opportunity
Assist customers with enquiries and service-related requests as part of a customer service learnership in Cape Town. Deliver an excellent customer experience on every interaction.
Responsibilities
- Assist customers with enquiries and service-related requests.
- Provide accurate information and professional support.
- Resolve customer queries efficiently and courteously.
- Escalate complex matters where necessary.
- Capture and update customer information accurately.
- Meet required quality, productivity, and customer service standards.
- Deliver an excellent customer experience on every interaction.
Eligibility Criteria
- Must be between 21 and 34 years old.
- Hold a recognised degree or diploma.
- Reside within a 25 km radius of Salt River.
- Have no criminal record.
- Have a credit record in good standing.
- Have strong communication, listening, and problem-solving skills.
Required Skills
CommunicationProblem SolvingCustomer Service
Training provided
Application Deadline
2026-12-04
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